TIAA reviews

3.7

65% would recommend to a friend

(4,018 total reviews)

Thasunda Brown Duckett

54% approve of CEO

53% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,018 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
May 11, 2020

Great Company-Average Job

Recommend
CEO approval
Business Outlook

Pros

Clients are great. Benefits are amazing. Products truly do help the client.

Cons

The WMA role is somewhat of a joke. People get hired and are paid $95k base salaries and are expected to acquire outside assets. I've been in the role 3 years and many advisors I started with have never hit their asset growth goal over that time. Now here we are in 2020, right int he middle of the pandemic and what does TIAA do!?!?! They offer a voluntary separation agreement that pays you anywhere from 45-91 weeks of salary and your prior year bonus to leave. All Wealth Managers are eligible for the package. Now I'm a top performer, but I have to seriously consider this package. The fat of the farm will stay because they know they aren't good and why would they pass of a $95k salary and great benefits when they never have to hit goal! The operations at this place is straight from the 1980s. Compliance is a mess. When you make a recommendation for a client to make an IRA contribution, you must submit 15 mins worth of suitability info that needs to be reviewed by a human. It's the same amount of work as submitting suitability on a $10mm account. Wast of time, resources and money. If TIAA had focused on making their Wealth Management division an industry leader and prioritized top performs while letting go bottom performers after a year of iffy performance. I don't think they would need to make any cuts during these difficult times. Now I'm forced with making a decision to leave. Good luck TIAA.

2.0
Nov 27, 2019

Wealth Management Advisor

Recommend
CEO approval
Business Outlook

Pros

The company has great clients and plenty to work with, almost too many. Unique investment products and a leader in lifetime income.

Cons

Lack of investment in technology and integrated systems, siloed company. Leadership focused on micromanaging the activities of advisory teams to the point it is overbearing. There is little support for ease of doing business, so much so that company gets in its own way. New leadership is focused on cost cutting and eliminating parts of the business which is a cause for concern.

2.0
May 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits, including great retirement investments to employees.

Cons

Used to be a great company that invested in its employees. For the last couples year, it has been all about reducing costs and expenses, even if it means layoffs.

Viewing 166 - 168 of 4,018 Reviews

Glassdoor has 4,414 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.