TIAA reviews

3.7

65% would recommend to a friend

(4,018 total reviews)

Thasunda Brown Duckett

54% approve of CEO

53% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,018 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Apr 10, 2019
Recommend
CEO approval
Business Outlook

Pros

23 days of PTO starting day 1 + 8 paid holidays, 16 weeks parental leave starting day 1, medical, vision and dental insurance. Company seems to promote growth and networking, salary seems to be higher than some competitors, many directors have started in this position and worked their way up so they understand where you're coming from.

Cons

vacation+sick days lumped together, 18 month commitment before you can apply for a new role within the company, (if you get licensed through TIAA it has been mentioned that the employee is required to pay $5k to the company if you quit before a year). promote applying for "senior roles" within the NCC (call center) which require an additional 12 month commitment, somewhat salesy but no commission. your shift is managed by an online application that tracks everything you do down to the second, some are afraid to use the bathroom because they dont want it to ruin their stats. PTO approval depends on how many other people have requested the day off, if too many people have requested off you get put on a waitlist and sometimes find out it was approved the day before. A majority of the consultants hate their job, some have stated that if you dont move up after 3 years youll stay at the call center forever

3.0
Feb 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Good retirement benefits. Good starting pay when you join.

Cons

Meagre to no pay increments OK Bonus for Financial Services firm Too much managerial change without enough impact analysis Costly health plan Managers have no idea how actual work gets done. All they go by is buzz words passed onto them by their managers. Flexibility has gone down considerably while work expectations have not.

2.0
Mar 1, 2017
Recommend
CEO approval
Business Outlook

Pros

- Friendly, lots of clients/opportunities. - Strong values, put customer first. - Mentor program and collaborative team environment helps new advisors get up to speed.

Cons

- Role requires far too much account maintenance and documentation. - Disparate systems and business processes. - Lack of transparency around compensation, no annual raises, low payouts. - Extreme levels of micro management. - High burnout rate.

Viewing 169 - 171 of 4,018 Reviews

Glassdoor has 4,414 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.