TJ Maxx reviews

3.4

54% would recommend to a friend

(9,985 total reviews)
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Ernie Herrman

49% approve of CEO

44% positive business outlook

TJ Maxx has an employee rating of 3.4 out of 5 stars, based on 9,985 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TJ Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Mar 11, 2024
Recommend
CEO approval
Business Outlook

Pros

This is great first job to have. The environment was good. Every store has their own management so it is going to be different everywhere. When I got my training, everyone knew what each fixture was called and what their tack in their department was, but this was three years ago. All the co-workers were super helpful. Everyone was willing to help and not scared to help or ask you. I got to know everything pretty well other than manage things, but do not be scare to ask management to learn a skill.

Cons

The pay could be better because as a person who works on the salesfloor, I am working my a** off. Same is the same as the backroom people. Sometime management can be pain in the butt, but depends on the manager. They sometimes promote people who are lazy and have no clue how to merchandise or even know their department. I worked for the company for over three years and I have seem management promote people who have no clue how to lead and manage their department. There are management who are not up to date with with store policy and they fall behind trends. Sometimes managers promote people because they are desperate and some actually do promote people because they see potential. there is way more I want to say but no space.

2.0
Jan 4, 2024

Job is cool, people are not

Recommend
CEO approval
Business Outlook

Pros

- discount - simple tasks/easily manageable - recovery, talking to customers, the good stuff - the few cool coworkers

Cons

- the few "uncool" ones (including management) that get pissy (for a lack of better words) when you ask questions or ask for help, they cut you off and try to assume what you need because them listening fully to your problem takes up too many seconds when they're severely understaffed - or you get the coworkers who do not bother with a conversation but will just do your job for you aka no training (the cashier lead specifically) - no one trains, esp not the managers. (at all or maybe it was just the cashier position) it wasn't until my 3rd-4th week when another cashier ran through the list of things to do as a cashier when you aren't checking out people (I had been working two days a week atp so why it took almost a month to be "fully trained" idk.) -management and schedule makers will try to pull one over your head and schedule you for more than you asked either by a few minutes or a few hours (I could tell the intention was you either fold and work those hours as opposed to losing your job and them losing a worker, or try and fight for the hours you want- but they won't do it so you end up leaving anyway (and the schedule makers/ managers are grown adults doing this.) perhaps because they get away with doing it to teenagers and other grown adults who are desperate enough bc they have bills to pay every month

4.0
Oct 16, 2023

High Turn Over

Recommend
CEO approval
Business Outlook

Pros

Friendly co-workers and customers, good high-end products for good prices, good work environment

Cons

Low pay generates high turnover and as such the workplace is typically a stepping stone for those fresh out of high school, new to the country, or retirees getting back into the workforce. Also, the employee discount hardly covers tax. If you want full-time work or benefits from the company you must accept a coordinator position or higher, so seniority doesn't play a factor in getting paid well or getting benefits or full-time work from the company. The "cost of living" raises are $.25 or so every year, and when the minimum wage was raised the last time people who were just hired after February were making more than people who had been working there for years, who had been set back to minimum wage because the pay is so low and the raises are so low. Short staffed.

Viewing 22 - 24 of 9,985 Reviews

Glassdoor has 10,210 TJ Maxx reviews submitted anonymously by TJ Maxx employees. Read employee reviews and ratings on Glassdoor to decide if TJ Maxx is right for you.