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      TP

      Engaged Employer

      TP Customer Technical Support reviews

      4.6

      98% would recommend to a friend

      (13 total reviews)

      Jorge Amar

      Not enough data to show CEO approval

      98% positive business outlook

      Ratings by category

      4.8

      Diversity & inclusion

      4.6

      Culture & values

      4.5

      Work/Life balance

      4.5

      Compensation and benefits

      4.5

      Career opportunities

      4.4

      Senior management

      Ratings by demographic groups

      Reviews by job title

      13 reviews
      2.0
      Dec 13, 2024

      Typical customer service company squeezing frontline staff

      Technical customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Payment of wages was on time which is not a given in Greece. *Requests for time of were never refused (though the system required employees to put in requests at least a month in advance barring exceptional circumstances). *Remote working (though it needed to be from a fixed location)

      Cons

      *Permanent contracts are few and far between and most employees work on a fixed contract basis. *Employer is hostile to trade union formation and employees participating in it. *The bonus scheme is a moving goal post and bonuses are denied on a pre-textual basis. *Overtime is rarely paid even though it is often required in order to complete the daily tasks. *Wages are stagnant and they are do not grow even in line with inflation. *24/5 rotational shifts but it depends on the requirements of the project that you will be assigned to.

      Viewing 1 - 3 of 13 Reviews
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