Upper management literally makes the worst possible decisions when it comes to coverage of capital equipment. They'll do things like put stuff on PM only contracts when the repairs are the most complicated aspect of this stuff? Like really? So it'll be a PM only contract but when the machine breaks you'll just pay the vendor full price to have them fix it? Why not just train your inhouse guys? Management has a vendor fixation that needs to be addressed. Also, once you're hired at your pay rate, you're going to stay there unless you get a title change or position change. It's never "Oh, youre saving the company hundreds of thousands of dollars here's an extra couple dollars an hour". This company is going to spread you as thin as they can possibly spread you before you break. From my experience they rarely invest in their own technicians, choose to put everything under vendor service contract, pay a little more than OEM but absolutely stagnate any chance you have of upward mobility. In my opinion, if you're new, work at an OEM and accept a little less pay so that when you know the OEM equipment like the back of your hand you can apply for trimedx and demand top dollar. Also, you will regularly get emails LITERALLY IN ALL CAPS JUST LIKE THIS from remote administrators asking you WHY you haven't sent the part back that you just received that day like youre some sort of child. Id rather have ChatGPT send me an email reminder. Im sure Trimedx software engineers could figure that out.
