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TSA (Transportation Security Administration)

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TSA (Transportation Security Administration) reviews

3.4

56% would recommend to a friend

(2,922 total reviews)

David P. Pekoske

64% approve of CEO

44% positive business outlook

TSA (Transportation Security Administration) has an employee rating of 3.4 out of 5 stars, based on 2,922 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TSA (Transportation Security Administration) employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Feb 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Get to work with a wide array of people, and you get a lot of customer service.

Cons

There are people at the organization that make TSA harder than it should be. Also, angry passengers that are running late sometimes blame you because of the "inconvenience" of aviation security

3.0
Oct 16, 2012
Recommend
CEO approval
Business Outlook

Pros

The people are great within the organization. I have never seen such dedicated personnel. They are there to protect the citizens' of our country while they travel. I personally call them, defenders. I have been exposed to the military and I understand what it means for discipline, focus and structure and the hierarchy that goes with it.

Cons

The workplace area can be claustrophobic where there is high concentrations of passengers in a central location, the conditions make for a very disturbing and stressful day for everyone. Insufficient time and training for study protocol of standard operation procedures. Must stop intimidation tactics and provide easy-going, step-by-step, environmental training. Leadership must provide support when times are needed for study and to understanding processes and ask questions without going through osmosis and diffusion.

Viewing 2809 - 2811 of 2,922 Reviews

Glassdoor has 3,031 TSA (Transportation Security Administration) reviews submitted anonymously by TSA (Transportation Security Administration) employees. Read employee reviews and ratings on Glassdoor to decide if TSA (Transportation Security Administration) is right for you.