Is TTEC a good company to work for as a Desktop Engineer?

Desktop Engineer professionals working at TTEC have rated their employer with 3.5 out of 5 stars in 32 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Desktop Engineer Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Desktop Engineer interview questions at TTEC .

Does TTEC pay Desktop Engineer employees well?

Desktop Engineer professionals rate their compensation and benefits at TTEC with 3.0 out of 5 stars based on 32 anonymously submitted employee reviews. This is 3.3% worse than the company average rating for salary and benefits. Find out more about Desktop Engineer salaries at TTEC.

How happy are Desktop Engineer professionals working at TTEC?

73% of Desktop Engineer employees at TTEC would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Desktop Engineer professionals have also rated TTEC with a 3.8 rating for work-life-balance, 3.8 rating for diversity and inclusion, 4.1 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2408) , Customer Service Representative (CSR) (818) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (152) , Insurance Agent (127) , Customer Service Agent (122) , Customer Service (114) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (87) , Customer Service Representative (CSR) II (84) , Customer Service (CSR) (78) , Inside Sales Representative (78) , Talent Acquisition Specialist (78)

What are the pros of working at TTEC according to real employee reviews?

"It was a great work from home job" ((in 966 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 653 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 433 reviews)); "Culture is good and salalry also" ((in 225 reviews)); "Work environment is good and friendly" ((in 169 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 536 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 492 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 445 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 158 reviews)); "•Sometimes poor communication amongst colleagues." ((in 99 reviews))

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TTEC Desktop Engineer reviews

3.5

73% would recommend to a friend

(32 total reviews)

Kenneth D. Tuchman

73% approve of CEO

46% positive business outlook

Ratings by category

4.1

Culture & values

3.8

Diversity & inclusion

3.8

Work/Life balance

3.3

Career opportunities

3.0

Senior management

3.0

Compensation and benefits

Desktop Engineer employees have rated TTEC with 3.5 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Desktop Engineer professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Desktop Engineer professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

32 reviews

3.0

Oct 10, 2022

Career Growth, Salary and Management

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Fun activities by the admins

Cons

no career growth, low salary

TTEC Response

Your experience is important to us. Thank you for taking the time to let us know.

3.0

Sep 9, 2022

good entry level and stepping stone

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

good entry-level and stepping stone.

Cons

salary is not competitive and minimal salary increase

TTEC Response

We value your feedback on how we can improve experiences for teams at TTEC. Thank you for taking the time!

5.0

Jun 3, 2022

Desktop Support Technician

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Worklife-balance, great company, approachable boss.

Cons

Low salary. They should increase the salary

TTEC Response

We are happy to see you are feeling good at TTEC! Thanks for your feedback and we hope your experience at TTEC continues to be positive.

Viewing 16 - 18 of 32 Reviews

Jobs at TTEC

Executive Director, Public Sector Information Security & Compliance Officer

Manager, Learning & Development

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TTEC

TTEC Desktop Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Career Growth, Salary and Management

good entry level and stepping stone

Desktop Support Technician

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