Is TTEC a good company to work for as a Inbound Sales Agent?

Inbound Sales Agent professionals working at TTEC have rated their employer with 2.9 out of 5 stars in 23 Glassdoor reviews. This is a lower than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Inbound Sales Agent Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Inbound Sales Agent interview questions at TTEC .

Does TTEC pay Inbound Sales Agent employees well?

Inbound Sales Agent professionals rate their compensation and benefits at TTEC with 4.0 out of 5 stars based on 23 anonymously submitted employee reviews. This is 25.4% better than the company average rating for salary and benefits. Find out more about Inbound Sales Agent salaries at TTEC.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2407) , Customer Service Representative (CSR) (818) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (152) , Insurance Agent (127) , Customer Service Agent (121) , Customer Service (114) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (87) , Customer Service Representative (CSR) II (84) , Customer Service (CSR) (78) , Inside Sales Representative (78) , Talent Acquisition Specialist (78)

What are the pros of working at TTEC according to real employee reviews?

"work from home and remote" ((in 959 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 659 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 417 reviews)); "Great Culture and Values." ((in 223 reviews)); "Work environment is good and friendly" ((in 179 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 531 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 498 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 433 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 161 reviews)); "I’ve encountered nasty and rude supervisors who usually would end up quitting only a few days later without any notice." ((in 98 reviews))

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TTEC

TTEC Inbound Sales Agent reviews

2.9

99% would recommend to a friend

(23 total reviews)

Kenneth D. Tuchman

93% approve of CEO

56% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.8

Work/Life balance

3.4

Career opportunities

2.8

Senior management

Inbound Sales Agent employees have rated TTEC with 2.9 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Inbound Sales Agent professionals have an average working experience there. TTEC is rated 24% below average by Inbound Sales Agent professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

23 reviews

4.0

Apr 2, 2022

My overall experience was good

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

Turned into a remote position

Cons

Several, same with many companies. More concern for the employee would be nice.

TTEC Response

Thank you for sharing your experience with us. We appreciate your time and kind words.

5.0

Mar 11, 2022

Perfect work life balance

Inbound customer service agent

Recommend

CEO approval

Business Outlook

Pros

Amazing work culture. Flexibility to work from home. Excellent communication with supervisors and managers. Continuous focus on improvement Good salary.

Cons

High workload on peak season.

TTEC Response

We make sure that we are driven by our values and offer the best experience for our employees. Thank you for the acknowledgement of our efforts.

5.0

Oct 20, 2021

Amazing

Inbound sales agent

Recommend

CEO approval

Business Outlook

Pros

The pay, the benefits, the team, the company

Cons

Fighting for a work/life balance trying to find a perfect work schedule

TTEC Response

We value your input and that you took the time to share your experience with TTEC.

Viewing 7 - 9 of 23 Reviews

Jobs at TTEC

Healthcare Customer Service Representative - Remote USA

Inbound Chat Sales Representative

Healthcare Customer Service Representative - Remote in California

Fraud Detections Representative

Customer Service Representative

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TTEC Inbound Sales Agent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

My overall experience was good

Perfect work life balance

Amazing

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