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      TTEC

      Engaged Employer

      TTEC Customer Service Representative (CSR) III reviews

      3.6

      68% would recommend to a friend

      (13 total reviews)
      avatar

      Kenneth D. Tuchman

      72% approve of CEO

      69% positive business outlook

      Ratings by category

      3.2

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Culture & values

      3.0

      Diversity & inclusion

      3.0

      Work/Life balance

      2.8

      Senior management

      Ratings by demographic groups

      Reviews by job title

      13 reviews
      4.0
      Jun 22, 2025

      Work Environment

      Customer service representative iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Opportunity for growth - Good work environment - Easy recruitment - Approachable staffs - Events

      Cons

      - No free coffee - You can't go to company events unless it is your day off

      avatar
      TTEC Response
      1y
      Thanks for sharing your experience! We're glad you enjoyed the environment, growth opportunities, and team events. We appreciate your feedback — every insight helps us improve. Wishing you all the best in your journey ahead!
      2.0
      Jan 1, 2025

      The TLS Ruin The Experience

      Customer service representative (csr) iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      -A check. -Remote. -Bonuses of +3%-5% based on stats.

      Cons

      The company lands very good opportunities, however due to the trash they hire, contracts have been lost due to major fraud. And my last 2 tls were ghetto and unprofessional, inaccurate writeups, not checking their work, unreachable, etc HR IS UNREACHABLE, this company requires you to submit a ticket and "someone" will reach regarding any HR concerns lol TLs will also find ways to cheat you out of your bonus if they don't like you.

      avatar
      TTEC Response
      1y
      Thank you for taking the time to give us your feedback. Your insights can make a difference; we invite you to use the following link to provide more detail or to follow-up: www.formeremployee.ttec.com
      Viewing 1 - 3 of 13 Reviews
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      TTEC reviewsTTEC Customer Service Representative (CSR) III reviews

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