TTEC reviews

-the company strategy is in a constant state of change, so you are constantly in fire drill mode - you work incredibly hard to get a project implemented, only to have upper management change their direction within a couple of weeks, forcing you to take on the next fire drill -communication from upper management is abysmal - layoffs were made recently and the only communication was by rumor and word of mouth - no official company announcement before it happened or acknowledgement after the fact -the compensation strategy is to hire employees in at the bottom quartile of pay, although if you work hard and you have a good manager, they do make an effort to bring your salary up to a more competitive rate...after a year or so

The competition between employees is relentless. Even your boss competes with you (and your bosses boss) which is tiring. The management is a weak in terms of professional development and mentoring. There is a lack of seasoned, motivational leaders. Management does not give firm feedback when coworkers are rude or mean. Being cut-throat and mean is not discouraged. People typically do not have a filter when they communicate, blurting opinions with out the knowledge to back it up. There are rarely promotions in IT and when there are people are left scratching their heads as to why the people chosen were promoted at all. Management and non-management do not respect boundaries of ownership in projects and tasks. They will openly and without regard, take over tasks or portions of your work/responsibilities. It’s awkward when your management does it, as you don’t want to anger them by asking them not to step on toes.