TTEC reviews

3.3

55% would recommend to a friend

(11,458 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,458 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Aug 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice coworkers Nice trainer Nothing else

Cons

HR is useless Constant threats of being fired Inhumane expectations - not allowed to hang up on rude and abusive customers Poor benefits Oppressive atmosphere Unorganized and unprofessional management Poor salary

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TTEC Response
10mo
Thank you for sharing your feedback. We’re glad to hear you had a positive experience with your coworkers and trainer, and we take note of your concerns regarding management, expectations, and overall work environment. Your input will be shared with the relevant teams for review.
3.0
Aug 2, 2025
Recommend
CEO approval
Business Outlook

Pros

easy application on the job positions

Cons

low salary pay for selected accounts

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TTEC Response
10mo
Thank you for sharing your feedback. We’re glad you found the application process straightforward. We also appreciate your comments regarding compensation, and we’ll review this input as we continue to evaluate how we can best support and reward our employees.
3.0
Aug 1, 2025
Recommend
CEO approval
Business Outlook

Pros

You can work from home

Cons

Depends on what company youre contracted with

Viewing 454 - 456 of 11,458 Reviews

Glassdoor has 13,260 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.