TTEC reviews

3.3

55% would recommend to a friend

(11,467 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
1.0
May 11, 2020

Very unprofessional

Recommend
CEO approval
Business Outlook

Pros

The only best thing was the training with thr best trainer.

Cons

I was hired on 8th april was done with training the tech support and higher management suppose to get back to me after my training to set my schedule to start working.My laptop was working perfectly until the ttec tech team started working on it and was broken during the process of their setup and messed my laptop motherboard. After several Email send to my trainer and to hire team they replied me with a email saying i have failed TCI session, and your computer didn’t' boost to the host OS after you were completed.You are not able to continue with the project “”This is not the kind of reply i was expecting. And till this day, they haven’t gotten back to me if they would be able to fix my laptop. Else, I would have arranged for an alternate device. Its very very sad that i needed a job so badly and they treat employee like this.

5.0
Apr 7, 2020

TTEC is the Best!

Recommend
CEO approval
Business Outlook

Pros

Some pros that I would like to mention is that everyone is legitimately there to help you when needed, they understand what it is like being in your shoes, they listen when you have a negative experience so they can absolutely make it a positive experience, they go above and BEYOND for their employees! Also you get rewarded for doing great on calls!

Cons

I really don’t have any cons! But if I had to squeeze out a con it would be that there should be more options in the cafeteria (hot food ).

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TTEC Response
6y
We make sure that we are driven by our values, in turn, offer the best experience for our employees. Thank you for the acknowledgment of our efforts.
2.0
Apr 5, 2020
Recommend
CEO approval
Business Outlook

Pros

Insurance was decent and not to experience.

Cons

Unreliable have lost multiple big company contracts.

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TTEC Response
6y
Thank you for your honesty! We always welcome suggestions that can help us become better as a company.
Viewing 484 - 486 of 11,467 Reviews

Glassdoor has 13,271 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.