TTEC reviews

3.3

55% would recommend to a friend

(11,467 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Dec 16, 2018
Recommend
CEO approval
Business Outlook

Pros

The only redeeming Grace is they pay fairly well for the work they did have .

Cons

The leadership and recruiter s were instructed to flat out lie to potential and servicing employees. Most people in my training class we're hired on in (supposedly) full time permanent positions, only to be told that there would not be enough positions available after open enrollment to keep everyone and roll into customer service. They flat out had leadership lie about this fact until the very last day before the next phase of training was to start. SINCE THERE IS NOW WAY TO RATE LESS THAN ONE STAR ON MANAGEMENT AND CULTURE AND VALUES I WILL NOT GIVE RATING IN THOSE CATEGORIES.

2.0
Nov 8, 2018

No one knows anything

Recommend
CEO approval
Business Outlook

Pros

Pay was decent During open season over time is basically unlimited Paid for ins. Licensing

Cons

Only paid time and a half for holidays! Poor training confusing and contradictive between the company and the contracted company ! No room for personality at your work station Led on about benefits ( lost mine because never wen over that or how to set up pay in training) Talent aquision knows nothing, and u cant reach HR or any other person when you need anything done, 3 months and still trying to get my last pay stub !!!

Viewing 511 - 513 of 11,467 Reviews

Glassdoor has 13,271 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.