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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (3,303 total reviews)
      avatar

      Kenneth D. Tuchman

      59% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Compensation and benefits

      3.0

      Senior management

      3.0

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      3K reviews

      Reviews about "Compensation"

      Return to all reviews
      3.0
      Apr 3, 2024

      It Was A Good Job To Have

      Çustomer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good oppurtunity to advance and management is really supportive and responsive.

      Cons

      Sometimes when asking for support from support systems you can be waiting hours for a response.

      4.0
      Apr 3, 2024

      Great place to work if salary is not a priority.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture, energy, and people make it a great place to work. I especially appreciate TTECs dedication to Diversity, Equity, and Inclusion initiatives, the various resource groups, and the mentorship offerings TTEC encourages its employees to take advantage of. Generally speaking, people at all levels seem genuinely appreciative (and don't hesitate to express their gratitude) for a job well done. I also love the 100% remote work culture. The benefits are pretty good; at least compatible with other tech industry companies.

      Cons

      Job titles and compensation are not always appropriately aligned with job responsibilities. A general sentiment among employees is that they feel underpaid and all you need to do is look at the salaries being offered for job postings on LinkedIn and other sites to know you're underpaid by TTEC. When I review open postings for jobs that are essentially the same as what I do for TTEC, those open positions offer upwards of $20K more for the low end of their salary range.

      avatar
      TTEC Response
      2y
      Thank you for taking the time to share your experience! TTEC Digital and our 1,700 + technology and consulting professionals across 13 countries, pioneer engagement and growth solutions that fuel exceptional client + customer experiences (CX): https://ttecd.co/3Sj4qDQ Our independent sister company, TTEC Engage has 50,000+ call center CSR employees who personally help clients’ customers in 80+ countries: https://ttecd.co/45WsNKK TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
      5.0
      Apr 2, 2024

      Work from home

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, great compensation and benefits.

      Cons

      There is none at the moment

      Viewing 520 - 522 of 3,303 Reviews
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