TTEC reviews

3.3

55% would recommend to a friend

(11,467 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
3.0
Feb 3, 2018
Recommend
CEO approval
Business Outlook

Pros

They pay you to train in home and teach you the ends and outs of the job. Everyone is very nice.

Cons

When you are hired as a part time seasonal worker they tell you when the call volume decreases more than likely be let go. But the way they do it is wrong. They send you a email that they are having a closed meeting. And give the number to call and the meeting number, what happened with me is they gave me 15 hours the week before and then next week I was put on voluntary time off and at the end of the week on friday was the meeting, and we were told this was our last day. No more work.....WoW

1.0
Jan 18, 2018
Recommend
CEO approval
Business Outlook

Pros

You're guaranteed 40 hours a week. The snacks.

Cons

It's only 11 a hr. That's only good if you don't get health insurance, and a 401k. Because that's all coming out that one of your check every 2 weeks. The 7 weeks of training is pointless I still have no clue what I'm doing. While in training I heard of 2 fights like this was high school. Very unprofessional supervisors and coaches. Also if you don't have life outside of work this is also a job for you. The shifts you have to bid on. And you are not guaranteed the schedule you bid for. If you are in to going back to High School this is the place for you!

Viewing 523 - 525 of 11,467 Reviews

Glassdoor has 13,271 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.