TTEC reviews

3.3

55% would recommend to a friend

(3,305 total reviews)
avatar

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

Reviews by job title

3K reviews

Reviews about "Compensation"

Return to all reviews
2.0
Feb 8, 2024

Corporate

Recommend
CEO approval
Business Outlook

Pros

Open door policy, clear paths to move up if you make the effort to reach out to management and advocate for yourself. Flexible opportunities in terms of types of roles, schedule, remote/hybrid/in-person. Company tends to hire internally first, so all management started out in the basic roles and worked their way up over years.

Cons

Extremely corporate culture. Open door policy, but mostly so they can acknowledge concerns and not take it further. Lots of red tape for any issue. Poor communication between teams, management and agents. Pay increases and PTO nearly impossible to get/use.

Viewing 592 - 594 of 3,305 Reviews

Glassdoor has 13,279 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.