TTEC reviews

3.3

55% would recommend to a friend

(11,441 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,441 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
5.0
Dec 10, 2018

Best job I've had.

Recommend
CEO approval
Business Outlook

Pros

One of the best things about working for TTEC is that they promote growth from within. There are frequent coaching sessions to help you improve and succeed at the job. The benefits are outstanding as well.

Cons

With an call center, schedules depend on business needs. Schedules can change according to what is needed so when working here you truly need open availability.

1.0
Oct 21, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay was good and the trainers was ok.

Cons

They put me in the 3 weeks training telling me that my background and everything check out. And a week or 2 later i receive something in the mail regarding my employment status was gonna have to be terminated due to something on my background.

5.0
Feb 9, 2015

Absolutely love my job, life changing experience, comfortable environment.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I learned every day obstacles to apply to my career as well as my personal life. I truly feel like I belong here, the environment is comfortable and pleasing. My supervisors and coworkers are wonderful. You really have to apply yourself to this position but it is all well worth it and the outcome is the best reward.

Cons

The uncertainty of having a permanent status of our employment was the only downfall, but if you truly apply yourself and have a passion for this job then there are absolutely no worries.

avatar
TTEC Response
11y
Thank you for sharing your thoughts on work at TeleTech! We are likewise loving your review and will keep in mind your advice about the training courses.
Viewing 7 - 9 of 11,441 Reviews

Glassdoor has 13,240 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.