TTEC reviews

3.3

55% would recommend to a friend

(11,471 total reviews)
avatar

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,471 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
3.0
Apr 16, 2015

Customer Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home flexible schedule

Cons

Micro-management overkill no raises unrealistic metrics

4.0
Apr 15, 2015

Intuit Product Support

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great training and support from all staff and employees. I like that they have contract work work which give you the opportunity to earn some extra cash without the woes of a long term assignment.

Cons

I do not care for the scheduling. Even though they hired me for between the hours of 4 pm and 12 am but scheduled me outside of these times. This is not OK if you have another job or other duties to attend to. It would be OK, if they changed the schedule to fit your needs but they wont.

2.0
Apr 14, 2015

Customer Service Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Offers work from home positions.

Cons

Schedule continuously changes, as well as team leads. Nothing is consistent. I also signed on as a chat agent and ended up being switched to voice or given the option to quit.

Viewing 10693 - 10695 of 11,471 Reviews

Glassdoor has 13,277 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.