Is TTEC a good company to work for?

TTEC has an overall rating of 3.3 out of 5, based on over 13,271 reviews left anonymously by employees. This rating has been stable over the past 12 months. 55% of employees would recommend working at TTEC to a friend and 47% have a positive outlook for the business. The best reviews about TTEC have been left by employees working as Vice President , Recruiter and Talent Acquisition Specialist .

Does TTEC pay their employees well?

According to anonymously submitted Glassdoor reviews, TTEC employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at TTEC. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at TTEC?

55% of TTEC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TTEC 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2406) , Customer Service Representative (CSR) (818) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (152) , Insurance Agent (127) , Customer Service Agent (121) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (87) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Inside Sales Representative (78) , Talent Acquisition Specialist (78)

What are the pros of working at TTEC according to real employee reviews?

"The work from home is great!" ((in 969 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 638 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 429 reviews)); "Culture is good and salalry also" ((in 216 reviews)); "Work environment is good and friendly" ((in 168 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 529 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 494 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 441 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 165 reviews)); "•Sometimes poor communication amongst colleagues." ((in 96 reviews))

What are employees saying about TTEC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TTEC layoffs and their outlook for job security at TTEC in 2026.

What are the top reviewed TTEC locations?

Englewood , Tempe , Phoenix , Springfield , Atlanta , Denver , Orlando , Las Vegas , Duluth , Concord , Morgantown , Austin , Houston , Uniontown , Greeley , Oklahoma City , McAllen , Temple , Charlotte , Melbourne , Daytona Beach , New York , Colorado Springs , Paducah , Dallas , Kalispell , Tampa , Hopkinsville , Ennis , Rockledge

TTEC reviews

3.3

55% would recommend to a friend

(11,467 total reviews)

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

4.0

Nov 27, 2014

Pretty Okay.

Sales representative @home

Recommend

CEO approval

Business Outlook

Pros

Decent people, sense of team membership.

Cons

Sometimes the systems freeze and mess up. Which sucks.

3.0

Nov 25, 2014

Your Average call center job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Its a job. They provide all the training payed for. Most of the people are friendly and professional. can be challenging The benefits are ok/questionable. As long as you show up and are on time you pretty much have some job security, with some exceptions of course. You can move up to some degree depending on the manager you are put with.

Cons

Not really much for work/Life if your full time its about as much as another job unless your part time and for most people part time is not enough to live on or pay the bills. Very Metrics driven and from my own experience management is all about the numbers more then your willingness to be helpful to the customer The pay is $12.50 at the Brick and Mortar call center building and yet If you live only a few minutes away and would prefer to work as @Home Customer Service Rep they only want to pay you $8.50. Wouldn't it make more sense/CENTS to pay the employees that are making use of there own PCs,Electricity, Internet usage, and other resources better than the ones using up space and resources and the on site facility?

5.0

Nov 25, 2014

Simply One of the best employers to work for!

At home cust service representative

Recommend

CEO approval

Business Outlook

Pros

This Company has some of the best Management and Training systems around. The staff is very understanding, Patient, And reliable. Flexibility with schedules is great and on the floor support structure works very well. Plenty of opportunity to increase Hours. If You are looking for additional Work that's flexible stress-free and rewarding, this is great for supplemental income.

Cons

Pay rate increase increases may not be likely. A Possible the opportunity for advancement will present itself but there aren't any real drawbacks to this position.

Viewing 10801 - 10803 of 11,467 Reviews

Jobs at TTEC

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TTEC

TTEC reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Pretty Okay.

Your Average call center job

Simply One of the best employers to work for!

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