TTEC reviews

3.3

55% would recommend to a friend

(11,466 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,466 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
3.0
Nov 13, 2014
Recommend
CEO approval
Business Outlook

Pros

For starting in a customer service position with no prior education or experience required, the pay and benefits are satisfactory. There are opportunities for advancement if you put forth the effort.

Cons

No regular pay rate reviews, so no real opportunity for pay growth outside of promotion. There is a great deal of expertise required, and no matter how much training they attempt to provide it likely won't be enough for you to meet many of your customer's needs, as so many things are outside of your control. The schedule changes can be a nightmare.

4.0
Nov 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Everything! The pay, the benefits, the work. I loved working there and would love to work for them again.

Cons

The liars in the front office also known as human capital (hr). They do background checks on everyone so when I got hired I had stuff on my background but they still hired me. I was there for almost a year. Never got in trouble, never was late or called in, had good reviews from customers, and then out of the blue they called me up and told me I couldnt work there anymore because they ran another background and the same stuff was on there as before.

Viewing 10813 - 10815 of 11,466 Reviews

Glassdoor has 13,269 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.