TTEC reviews

3.3

55% would recommend to a friend

(11,467 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
5.0
Nov 17, 2014

Home

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Caring management looks out for employees

Cons

Hugh turniver and Program loss

1.0
Nov 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Healthcare offered. Vacation time. Schedule options. Experience. Meeting people. There's not really much good here, unfortunately. And the didn't recognise the murder of a coworker.

Cons

Such a sad abuse of good people looking for jobs. You are a rear end in a chair to them, you matter not as a human. Terrible wear house working conditions, draconian micro management, no chance to breathe, no positive reinforcement. A doctor's note for illness is ignored.

3.0
Nov 16, 2014

Hoping to find another job before training is over.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Income to tide one over although it is very low.

Cons

Very disorganized hiring. Hired and given a letter of intent for a position and was never informed why that position was suddenly 'no longer available'. Then was informed hired for another position that is not ideal and am fervently hoping to find another position soon. Training is very disorganized. First full week there was no computer connection in our training room and we just sat there and looked at each other. There is too much down time between learning modules and an expectation to learn most of what is needed to know by the seat of our pants once we are on the floor. The number of systems expected to seamlessly use while handling a call within 7 mins is near impossible without seeming rude by rushing the caller off the phone. Performed a similar position with another company and was paid over $20 per hour. The $9.50 per hour for the same work is a joke. Would be able to make more working directly for 'the client' if one lived closer to their location.

Viewing 10810 - 10812 of 11,467 Reviews

Glassdoor has 13,271 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.