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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,460 total reviews)
      avatar

      Kenneth D. Tuchman

      60% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,460 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      11K reviews
      4.0
      Sep 16, 2014

      My experience with Teletech was good.

      Customer service representative i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Trainers, coaches and Team leads are all very nice. They do their best to help you. When you leave on good terms you can qualify to be rehired. (I was). I worked from home in customer service. When you make 6 months you can sign up to receive a flex spending health card where Teletech puts in $23 twice a month. You can use that for prescription copays and other pharmaceutical products. If you are off on a holiday and you are a perm agent you get paid and if you work you get holiday pay. It's easy to switch schedules or shifts with other agents when you need time off.

      Cons

      The only thing I don't like is that the pay can start from $8 to $9/hr. There are no raises unless you change positions. When it's very busy they add mandatory hours to your schedule and when it's very slow you get mandatory time off. When you work a full 8 hour day you only get 2 10min breaks and one 30 min lunch break. Sometime it's hard sitting there when it's very busy without a sufficient break time.

      avatar
      TTEC Response
      11y
      Hi there! I'd like to thank you for your feedback. I'll let management know things we can improve. :)
      1.0
      Sep 14, 2014

      Terrifying

      Att business advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I appreciated the fact I had a job

      Cons

      Management turns a blind eye to sexual harassment. I was harassed by 4 individuals and they did not do a nothing about it. Other than make me feel like I did something wrong, when I did my part and report the individuals who harassed me. They were slapped on the hand. You have too be in their little clicks to get anywhere here. If you're a strong woman like me and stand up for yourself. They look down on that. They don't respect that.

      3.0
      Sep 13, 2014

      Business Reporting analyst

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The schedules and the environment

      Cons

      They gave you tons of work

      Viewing 10861 - 10863 of 11,460 Reviews
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      ReviewsTTEC reviews

      Glassdoor has 13,263 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.