TTEC reviews

3.3

55% would recommend to a friend

(11,459 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,459 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Jul 10, 2014
Recommend
CEO approval
Business Outlook

Pros

You learn a lot about what NOT to do in a company.

Cons

IT infrastructure is so messed up that many current employees don't even know how to use it correctly. If you want work life balance, this is not the place for you. They expect you to work 70 to 80 hours a week with no recognition. You only receive recognition once you've submitted your notice. Projects are so unorganized that HR tends to be the ones who have to come clean up the mess. They continuously acquire new companies when there they haven't integrated the ones acquired 4 years ago. They've acquired about 8 companies and not even ONE is fully integrated.

1.0
Jul 8, 2014

Can't, or won't solve even the smallest problems

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pays a little more than minimum wage

Cons

Temporary work. Acoustics are a huge problem. Multiple training sessions in the same room where employees/students are trying to concentrate. Teletech did not provide noise cancelling headphones, just cheap old flunkies. IT did not correct problems on computer.

Viewing 10909 - 10911 of 11,459 Reviews

Glassdoor has 13,261 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.