TTEC reviews

3.3

55% would recommend to a friend

(11,454 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,454 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
3.0
Jan 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, benefits, people are friendly, and the work is easy so long as you don't take things personally so that you can let things roll off your back easily.

Cons

They don't pay what an employee is worth, there are NEVER any pay raises though they tell you there will be pay reviews (there are not pay reviews), and often the tech team blame their system issues on you. I worked there for 2 years and only made $.25 more than new people coming in at holiday ramp. I worked for a long time in a position where I was told I couldn't be paid what the job said I should be paid because I already made over base pay ($.25/hour more) for my department. There was no retro pay to fix this issue once it was finally acknowledged and my pay was only bumped up once I started having tech issues that would eventually push me out of the job altogether. Once you go to Team Lead there is no where else to go, and the stress of that position isn't worth the chicken feed they pay you either.

1.0
Jan 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Good Training.. Stepping-stone to better opportunities

Cons

No yearly salary increase, What you get at the start is what you will have when you leave. HMO is Co-pay, meaning, you have to pay for check-ups and hospitalizations even though you have medical insurance. No employment security, people come and go almost every day

Viewing 11164 - 11166 of 11,454 Reviews

Glassdoor has 13,255 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.