TTEC reviews

3.3

55% would recommend to a friend

(11,441 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,441 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
5.0
Nov 2, 2011
Recommend
CEO approval
Business Outlook

Pros

Fast paced - which means the day goes by quickly, you never look at a clock and groan like at other places. Also, you usually have a great sense of accomplishment at the end of the day. They give you the tools you need to get your job done (if something isn't working they are prompt to replace it/fix the problem) Works with schedules and helps balance family and work life. Great employee engagement activities Good benefits

Cons

Stress - the fast-paced style means that you will likely get stressed and it will take you a while until you feel completely competent. But, that's better than the alternative... Sometimes it takes a bit long for shift swaps/changes to get approved.

5.0
Oct 31, 2011
Recommend
CEO approval
Business Outlook

Pros

At TeleTech, I've had the opportunity to work with people across the globe, and we have access to the appropriate resources to communicate effectively in a global company. In my job, I feel empowered to make decisions that will positively impact the business.

Cons

The only opportunity for improvement I see would be for our executives to communicate with the rest of the employees frequently about how the company is performing and what the priorities are at the moment.

Viewing 11344 - 11346 of 11,441 Reviews

Glassdoor has 13,240 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.