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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,447 total reviews)
      avatar

      Kenneth D. Tuchman

      60% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Senior management

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      4.0
      Jan 12, 2013

      An awesome place to work .

      Tsr
      Recommend
      CEO approval
      Business Outlook

      Pros

      There's a lot of reasons to work at Teletech. First, I like the ambiance. The place is safe, fun people and managers are easy to approach. Teletech human capital delivery personnel are very approachable and entertain employee's inquiry in a professional way.Managers are cool. Teletech does not discrimate anyone and treat everybody equally.

      Cons

      Well, I can say that teletech doesn't have enough workstations. I'm not really satisfied with the pay however, because of the environment I'm kinda okay with it.

      1.0
      Jan 12, 2013

      Teletech awful place to work! Would Not recommend!!!!!

      Porduct sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      its a job when "They" need you! ---

      Cons

      poor communication with management. The trainning is very confusing and not well organized. They will change your schedule without your knowledge at any given time, and mulitple times in any given week. They will schedule you to work, then make you take mandatory time off at any given time without prior notification. If you need a steady, reliable job, this is clearly not the one for you!! This is a very unprofessional place to work. They hire you to work, schedule you to work, then cut your hours in the middle of a shift, they post a list of "Mandatory" time off, and if you don't log off right away, they will boot you from the system...However, you are Never told this when you are hired or during training!!!!

      Viewing 11344 - 11346 of 11,447 Reviews
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      Glassdoor has 13,247 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.