TTEC reviews

Constant fluctuation of your shift when working at home. Constant mandatory increases and decreases in amount of hours required (as low as 15 one month then up to 25) NO regular pay increases based on performance for @ home agents. Lure you in with promises of how easy it is to move up in the company if you work hard, have seen numerous rehires of formerly released Team Leads, and ability to be promoted is more a popularity contest than based on skill, performance, and prior work experience. For the record .... there was a time when I recommended this company highly, Its amazing how a few poor management decisions *those put into management positions that are incompetent* can change your view on where you work.

WIthin upper management the right hand doesn't seem to know that the left hand is doing. There seems to be quite a bit of turnover leading to a bit of a brain drain in key areas of support and operations.