TTEC reviews

3.3

55% would recommend to a friend

(11,454 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,454 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
4.0
Jan 1, 2026

Average

Recommend
CEO approval
Business Outlook

Pros

Nice team leaders, office is huge, cab facility, subsidized meals.

Cons

Office Location is not good and little more pressure for targets and feel like we work for taking leaves and not for salary.

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TTEC Response
5mo
Thank you for sharing your feedback and for taking the time to reflect on your experience. We’re glad to hear you had supportive team leaders and appreciated the facilities and benefits. We also value your comments on location, performance pressure, and workplace environment — insights like these help us understand where improvements can be made. Your suggestions around balancing quality and targets, as well as enhancing the day-to-day office experience, are noted. We appreciate your contribution and wish you continued success in your career journey.
5.0
Dec 30, 2025

5

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home and supportive team members

Cons

Everything is good here .

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TTEC Response
5mo
Thank you for sharing your positive experience and for being part of the team for several years. We’re glad to hear you value the work-from-home setup and the support from your teammates. We appreciate your continued commitment and wish you continued success in your journey with us.
4.0
Dec 30, 2025

N/A

Recommend
CEO approval
Business Outlook

Pros

Depending on the project, schedule flexibility.

Cons

Stressful work environment. High call volume at times, no time to mentally recoup.

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TTEC Response
5mo
Thank you for sharing your feedback and for your years of service with TTEC. We’re glad to hear you appreciated the flexibility offered by certain projects. We also value your comments about workload and the stress that can come with high call volumes — feedback like this helps us identify ways to better support our teams. We wish you continued success in your future endeavors.
Viewing 199 - 201 of 11,454 Reviews

Glassdoor has 13,255 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.