TTEC reviews

3.3

55% would recommend to a friend

(3,303 total reviews)
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Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

Reviews by job title

3K reviews

Reviews about "Compensation"

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3.0
Dec 31, 2024
Recommend
CEO approval
Business Outlook

Pros

1. Professional Growth Opportunities: TTEC offers training and development programs that help enhance customer service and technical skills, which are beneficial for career advancement. 2. Diverse Work Environment: The workplace promotes inclusivity and diversity, allowing for collaboration with individuals from various backgrounds. 3. Flexible Work Options: The ability to work remotely provides convenience and a better work-life balance. 4. Supportive Leadership: Supervisors and management are often approachable and provide guidance to help employees meet their goals. 5. Steady Workflow: The company maintains a consistent workload, providing job stability and structure.

Cons

1. High Call Volume: The job can be demanding due to the fast-paced environment and handling a significant number of calls daily. 2. Strict Metrics: Performance metrics are closely monitored, which can feel overwhelming at times. 3. Limited Advancement: While growth is possible, opportunities for promotion can feel limited depending on the department. 4. Repetitive Tasks: The work can become monotonous due to the repetitive nature of the calls and processes. 5. Compensation vs. Workload: In some cases, the workload may feel disproportionate to the compensation provided.

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TTEC Response
1y
Thank you for your thoughtful and balanced review of TTEC. We take these comments to heart and seek to provide the best working experience for our employees.
4.0
Dec 22, 2024

it's alright

Recommend
CEO approval
Business Outlook

Pros

it is flexible and off holidays. but gotta build your holiday pay

Cons

no bonus, no commissions no pay raise unless u go to another dept

Viewing 244 - 246 of 3,303 Reviews

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