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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,457 total reviews)
      avatar

      Kenneth D. Tuchman

      60% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,457 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      11K reviews
      2.0
      Jan 19, 2015

      It's a shame working from home can be so stressful

      Chat representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Chat agent customer service- fun helping customers and great to be doing so behind a computer, as I have major social anxiety.

      Cons

      Very low paying job Bad organization. Schedules being changed on days off without any notification causing you to miss shifts and be labeled as a no call no show. Being forced to work another position when your position is slow. I did not accept this job offer to speak to customers through voice due to my major anxiety issues yet I am being called out by name to do so in front of all the other agents by very argumentative upper-staff. Job offers will not include everything they will require you to do on the job, be very aware of that.

      2.0
      Sep 23, 2014

      Beware the petty politics

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      upper management on site is great

      Cons

      bureaucracy and petty politics people try to bring you down so they can move up

      1.0
      Jun 13, 2014

      All We Care About is Dollars

      Csr2
      Recommend
      CEO approval
      Business Outlook

      Pros

      There isn't really any good reason to work for this company that I can think of. The only real reason I can see any one would want to work there is because they are desperate for a job. I guess that is a pro. They give jobs to people who are desperate.

      Cons

      Management all have inflated egos and its kinda like trying to break into the good ol' boys club. Very little room for advancement. Employees are expected to be like sheep conforming to some managers wishes. Any type of constructive criticism is looked at as a threat and employees who come up with new ideas are put in their place accordingly. Its like telling a child "because I said so" instead of teaching the child why they should not do whatever it is they are doing. Constantly lost in the shuffle and then being treated like a less than adequate employee. Horrible place to work.

      Viewing 250 - 252 of 11,457 Reviews
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      ReviewsTTEC reviews

      Glassdoor has 13,259 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.