Is TTEC a good company to work for as a Customer Service Representative Work @ Home?

Customer Service Representative Work @ Home professionals working at TTEC have rated their employer with 4.4 out of 5 stars in 37 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Customer Service Representative Work @ Home Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Customer Service Representative Work @ Home interview questions at TTEC .

Does TTEC pay Customer Service Representative Work @ Home employees well?

Customer Service Representative Work @ Home professionals rate their compensation and benefits at TTEC with 3.7 out of 5 stars based on 37 anonymously submitted employee reviews. This is 17.6% better than the company average rating for salary and benefits. Find out more about Customer Service Representative Work @ Home salaries at TTEC.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2407) , Customer Service Representative (CSR) (818) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (152) , Insurance Agent (127) , Customer Service Agent (121) , Customer Service (114) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (87) , Customer Service Representative (CSR) II (84) , Customer Service (CSR) (78) , Inside Sales Representative (78) , Talent Acquisition Specialist (78)

What are the pros of working at TTEC according to real employee reviews?

"Great work from home opp" ((in 975 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 650 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 415 reviews)); "Great Culture and Values." ((in 225 reviews)); "Work environment is good and friendly" ((in 174 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 533 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 489 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 445 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 160 reviews)); "•Sometimes poor communication amongst colleagues." ((in 96 reviews))

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TTEC

TTEC Customer Service Representative Work @ Home reviews

4.4

74% would recommend to a friend

(37 total reviews)

Kenneth D. Tuchman

97% approve of CEO

73% positive business outlook

Ratings by category

4.2

Career opportunities

4.1

Diversity & inclusion

4.0

Senior management

3.7

Compensation and benefits

3.3

Culture & values

3.3

Work/Life balance

Customer Service Representative Work @ Home employees have rated TTEC with 4.4 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Customer Service Representative Work @ Home professionals have an excellent working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Customer Service Representative Work @ Home professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37 reviews

3.0

Feb 28, 2018

Low Pay, MTO, Layoffs

Work at home telephone customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, work from home, 401k, great co-workers and team leaders, pay for performance incentive, paid training.

Cons

Layoffs, mandatory time off, low pay, many technical issues with systems, they try to avoid paying for down time,

3.0

Nov 21, 2017

Good company to learn if you are cut out to work from home. Poor pay

Work at home telephone customer service representative

Recommend

CEO approval

Business Outlook

Pros

Able to select working hours and work from the comfort of my home office.

Cons

Poor training set up. You are given the basics but are pretty much left to learn from experience.

5.0

Jul 20, 2017

Great Place To Work

Work at home customer service representative

Recommend

CEO approval

Business Outlook

Pros

As an @Home agent, I've found TeleTech to be a perfect fit for me. You're more than just an employee number! The company is truly committed to the success of its employees. I really enjoy the diverse culture and my interactions with my co-workers on a daily basis. I feel like I make a difference every day!

Cons

There could be some improvements in communication. Otherwise, I am completely and enthusiastically impressed!!!

Viewing 25 - 27 of 37 Reviews

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TTEC reviews TTEC Customer Service Representative Work @ Home reviews

TTEC

TTEC Customer Service Representative Work @ Home reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Low Pay, MTO, Layoffs

Good company to learn if you are cut out to work from home. Poor pay

Great Place To Work

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