TTEC Senior Program Manager reviews

Unfair wages, favoritism, uneducated senior leaders and directors, uncaring, numbers driven only, mass offboards, overworked and unfair operations work ethics.

Everything above the people I work for. Their "Human Capital" department is a perfect description for exactly what you are to the beancounters. You are nothing if you're not bringing in revenue, I believe the exact words I heard from a VP were "If you're not billable you're useless to me" immediately before he laid off a stack of people. They're horrible, dishonest people who do not invest in their staff, work them to the bone then jettison them the instant they're used up. It didn't happen to me however I watched it happen to several before I got out on my own. It will not take long for one of those disgruntled employees to file a whistleblower complaint or hand over documentation to a client demonstrating how dishonest they really are.