Is TTEC a good company to work for as a TeleTech Agent?

TeleTech Agent professionals working at TTEC have rated their employer with 4.0 out of 5 stars in 26 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open TeleTech Agent Jobs at TTEC now and start preparing for your job interview by browsing frequently asked TeleTech Agent interview questions at TTEC .

Does TTEC pay TeleTech Agent employees well?

TeleTech Agent professionals rate their compensation and benefits at TTEC with 3.5 out of 5 stars based on 26 anonymously submitted employee reviews. This is 12.1% better than the company average rating for salary and benefits. Find out more about TeleTech Agent salaries at TTEC.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2406) , Customer Service Representative (CSR) (818) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (152) , Insurance Agent (127) , Customer Service Agent (121) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (87) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Inside Sales Representative (78) , Talent Acquisition Specialist (78)

What are the pros of working at TTEC according to real employee reviews?

"The work from home is great!" ((in 969 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 638 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 429 reviews)); "Culture is good and salalry also" ((in 216 reviews)); "Work environment is good and friendly" ((in 168 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 529 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 494 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 441 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 165 reviews)); "•Sometimes poor communication amongst colleagues." ((in 96 reviews))

TTEC TeleTech Agent reviews

4.0

77% would recommend to a friend

(26 total reviews)

Kenneth D. Tuchman

99% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (26 reviews)

Ratings by demographic groups

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Gender

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TeleTech Agent employees have rated TTEC with 4.0 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most TeleTech Agent professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by TeleTech Agent professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

26 reviews

2.0

Aug 1, 2019

Ok Job

Teletech @ home agent

Recommend

CEO approval

Business Outlook

Pros

Direct deposit...great trainers...paid in time

Cons

Not enough training...To much info at one time

4.0

Nov 28, 2016

Great Place to Work

Teletech @ home agent

Recommend

CEO approval

Business Outlook

Pros

Performance-based positions and are willing to work with you about your schedule. If you will perform they will accommodate.

Cons

Depending on the assignment it can become boring and tedious. Burnout and turnover are high.

TTEC Response

9y

Thank you for the feedback! We really reward employees who perform well on the job, and we're glad you appreciate that. Turnover rates are pretty high industry-wide but as such, TeleTech is committed to keeping talent and giving them tools to continue to develop right here in the company. Thank you for your advice and we wish you successful years ahead!

4.0

Jun 2, 2016

@Home Chat

Teletech @ home

Recommend

CEO approval

Business Outlook

Pros

The salary was great... Training salary same as production salary

Cons

Seasonal Position Did not offer another position after contract was up

Viewing 7 - 9 of 26 Reviews

Jobs at TTEC

Healthcare Customer Service Representative - Remote USA

Customer Service Representative – Remote in USA

Customer Service Representative – Remote in Virginia

Customer Service Representative

Healthcare Customer Service Representative - Remote in California

TTEC

TTEC TeleTech Agent reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Ok Job

Great Place to Work

@Home Chat

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