TTEC Work-From-Home Associate reviews

4.1

76% would recommend to a friend

(13 total reviews)
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Kenneth D. Tuchman

98% approve of CEO

95% positive business outlook

Reviews by job title

13 reviews
1.0
Jul 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance! Pay is above average for at home CSR reps.

Cons

Management is extremely disrespectful towards employees. No clear guidance. No actual “help” in servicing customers when questions arise. Constant back-pedaling. Supervisors know less than the agents on certain projects. One supervisor to the next has different program information, which results in unhappy customers and employees that don’t feel like they can properly do their job. Unethical supervisors, be prepared to be singled out in front of coworkers for questioning anything or trying to clarify misinformation.

1.0
Nov 26, 2019

Scam

Recommend
CEO approval
Business Outlook

Pros

Company acts as a scam. No positives to that.

Cons

Company acts as a scam. Asks for all of your personal data. Makes you buy expensive thumb drive and then tells you that you didn't pass their tech test after giving all of your personal data. Beware. They will hire you and also change your start date multiple times, creating confusion after you have bought expensive equipment. Warning to those seeking workfromhome with this company. There is no number to speak with HR just chat and email. Just a bunch of seasonal positions.

2.0
Jun 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Get to work from home, good pay didn't have any issue receiving my checks.

Cons

In Training I expressed that my Church takes a missionary trip every three weeks, their policy claims that a employee cannot be terminated for religious beliefs/practices. Whenever my missionary trips came around I let me trainer know in advance, I'll take the trip(1 day every three weeks) come back not miss a beat, I'll read thru the material that was demonstrated and still perform greatly in training, suddenly I'm on my final write up to be terminated because supposedly in training you are not an "employee" yet so the religion policy does not apply. Double Standard everything else in training applies except for religious observances I guess ........All in all be careful.

Viewing 10 - 12 of 13 Reviews

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