Is TTEC a good company to work for as a Work@Home Technical Support Representative?

Work@Home Technical Support Representative professionals working at TTEC have rated their employer with 4.2 out of 5 stars in 49 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Work@Home Technical Support Representative Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Work@Home Technical Support Representative interview questions at TTEC .

What are the top reviewed jobs at TTEC?

Customer Service Representative (2408) , Customer Service Representative (CSR) (818) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (152) , Insurance Agent (127) , Customer Service Agent (122) , Customer Service (114) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (87) , Customer Service Representative (CSR) II (84) , Customer Service (CSR) (78) , Inside Sales Representative (78) , Talent Acquisition Specialist (78)

What are the pros of working at TTEC according to real employee reviews?

"The pay is good and the stress level is low and I like my hours." ((in 649 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 432 reviews)); "Culture is good and salalry also" ((in 222 reviews)); "Work environment is good and friendly" ((in 175 reviews)); "My team was great and helped teach me many valuable lessons early in my career." ((in 161 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 525 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 499 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 436 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 161 reviews)); "•Sometimes poor communication amongst colleagues." ((in 94 reviews))

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TTEC

TTEC Work@Home Technical Support Representative reviews

4.2

75% would recommend to a friend

(49 total reviews)

Kenneth D. Tuchman

97% approve of CEO

92% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Career opportunities

4.2

Senior management

3.6

Compensation and benefits

3.5

Culture & values

3.3

Work/Life balance

Work Home Technical Support Representative employees have rated TTEC with 4.2 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Work Home Technical Support Representative professionals have an excellent working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Work Home Technical Support Representative professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

49 reviews

1.0

Jan 20, 2021

This Job has too much going on at once

Customer service representative (work from home)

Recommend

CEO approval

Business Outlook

Pros

The pay is $14 and temporarily work from home

Cons

System is too complicated not enough assistance and requires too much of you

TTEC Response

Thank you for your honesty. We always welcome suggestions that can help us become better as a company.

1.0

Dec 17, 2020

BOA Prepaid

Work at home customer service representative

Recommend

CEO approval

Business Outlook

Pros

Not one good thing I can say

Cons

Employees not background checked. Employees selling information and stealing from unemployed.

3.0

Dec 1, 2020

Very good money not enough communication

Work at home agent

Recommend

CEO approval

Business Outlook

Pros

good money for the work

Cons

horrible hours offered to newcomers

TTEC Response

Thank you for connecting with us. We are always looking for ways to provide the best employee experience.

Viewing 10 - 12 of 49 Reviews

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TTEC reviews TTEC Work Home Technical Support Representative reviews

TTEC

TTEC Work@Home Technical Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

This Job has too much going on at once

BOA Prepaid

Very good money not enough communication

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