Management is easy to work with and very understanding. Upper management is easily accessible. Lots of perks with Tabs3 gear and employee lunches. Promotions are obtained easily as the company grows.
Cons
Management struggles with hourly vs salary employees. High expectations on performance with quick training.
Decent salary with yearly 3% raises.
7% 401k match
Bimonthly catered lunches
Generally decent coworkers
Cons
It's call center work, and not only that but you work primarily with law firms, so you deal with A type personalities constantly.
Also this is a small business so there isn't really any upward movement available
It is nice to work at a company that is open during regular business hours. The dress code is very casual and the benefits are great. There are plenty of opportunities for career advancement if you work at the company for a couple of years.
Cons
-Wages could be higher.
-No ability to work from home.