Is Talbots a good company to work for as a Client Specialist/Key Holder?

Client Specialist/Key Holder professionals working at Talbots have rated their employer with 3.5 out of 5 stars in 47 Glassdoor reviews. This is a higher than average score with the overall rating of Talbots employees being 3.3 out of 5 stars. Search open Client Specialist/Key Holder Jobs at Talbots now and start preparing for your job interview by browsing frequently asked Client Specialist/Key Holder interview questions at Talbots .

Does Talbots pay Client Specialist/Key Holder employees well?

Client Specialist/Key Holder professionals rate their compensation and benefits at Talbots with 2.6 out of 5 stars based on 47 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Specialist/Key Holder salaries at Talbots.

How happy are Client Specialist/Key Holder professionals working at Talbots?

59% of Client Specialist/Key Holder employees at Talbots would recommend their employer to a friend. This rating has decreased by 4% in the past 12 months. Client Specialist/Key Holder professionals have also rated Talbots with a 3.5 rating for work-life-balance, 4.2 rating for diversity and inclusion, 3.9 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at Talbots?

Sales Associate (337) , Store Manager (88) , Retail Sales Associate (67) , Assistant Manager (65) , Client Specialist (45) , Sales Manager (32) , Operations Manager (27) , Manager (25) , General Manager (23) , Key Holder (23) , Sales Support Associate (18) , Assistant Sales Manager (15) , Associate (14) , Sales Associate/Key Holder (14) , District Manager (13)

What are the pros of working at Talbots according to real employee reviews?

"The people I work with are great!" ((in 88 reviews)); "Customers/Truly loved visual ops even though it was a tough job/Discount descent/Some of the coworkers were great some terrible" ((in 62 reviews)); "flexible hours and fairly easy" ((in 52 reviews)); "There are also great benefits for reaching sales goals." ((in 50 reviews)); "Good work / life balance" ((in 35 reviews))

What are the cons of working at Talbots according to real employee reviews?

"Low pay and not enough incentives" ((in 106 reviews)); "Poor Management and a lot of turn over" ((in 73 reviews)); "Upper management is completely out of touch and incompetent." ((in 50 reviews)); "Managers don't follow the rules" ((in 47 reviews)); "No training whatsover and failure to promote from within." ((in 21 reviews))

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Talbots

Talbots Client Specialist/Key Holder reviews

3.5

59% would recommend to a friend

(47 total reviews)

Lizanne Kindler

70% approve of CEO

70% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.4

Senior management

3.0

Career opportunities

2.6

Compensation and benefits

Client Specialist/Key Holder employees have rated Talbots with 3.5 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Client Specialist/Key Holder professionals have a good working experience there. Talbots is rated in line with the average (within 1 standard deviation) by Client Specialist/Key Holder professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

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Reviews by job title

47 reviews

4.0

May 25, 2026

Supportive management but challenging customer interactions

Sales associate/key holder

Recommend

CEO approval

Business Outlook

Pros

I had an excellent manager & corporate management seemed to put in a lot of effort to make sure their employees were respected at the retail level

Cons

The customers were absolutely brutal.

4.0

May 14, 2026

Friendly team atmosphere, but part-time with weekend work

Sales lead/key holder

Recommend

CEO approval

Business Outlook

Pros

Working environment is friendly because everyone gets along works s a team.

Cons

It’s a part time and you do work weekends, but overall it’s good place to work

3.0

Feb 6, 2026

Great place to work

Sales associate/key holder

Recommend

CEO approval

Business Outlook

Pros

Love the customers and my fellow co-workers but not much room to move upward within this company so it’s essentially a dead end job.

Cons

The pay is way too low for current cost of living

Viewing 1 - 3 of 47 Reviews

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Jobs at Talbots

Client Specialist Key Holder Full Time

Palm Beach Gardens, FL

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Talbots

Talbots Client Specialist/Key Holder reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Supportive management but challenging customer interactions

Friendly team atmosphere, but part-time with weekend work

Great place to work

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