Talbots reviews

3.3

47% would recommend to a friend

(1,629 total reviews)
avatar

Lizanne Kindler

61% approve of CEO

48% positive business outlook

Talbots has an employee rating of 3.3 out of 5 stars, based on 1,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Talbots employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Jul 9, 2014

Great Company Where You Can Make a Positive Impact!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A company where you can make a positive impact on the overall performance and customer experience. If one is willing to work hard, collaborate with other team members and communicate effectively upward within the organization, then the experience working for Talbots is very positive and exciting. It's rare to find a company where the CEO actually reaches out to customers to connect, especially when there is an opportunity to improve the overall customer experience!

Cons

The business performance recovery is taking a bit longer than we would like in order to restore key benefits like annual merit increases.

3.0
Jul 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Good benefit package for full-time employees. Excellent merchandise discount. Thorough training and reasonable advancement opportunities. Generally very nice co-workers and customers. Above-average wage for entry-level part-time retail employees.

Cons

So many changes in company leadershilp, direction, and policy have created confusion and uncertainty. The company's top-down organization style limits local input and ignores customer feedback.

3.0
Jun 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, perfect while working my way through college. The store managers have strong customer service and selling skills. Co-workers are generally willing to switch shifts with you or pick up a shift if you need them to, which I always appreciated. This job helped me become more outgoing and confident working with customers and responding to unknown situations, which is a transferable job skill I use every day in my career. I was able to grow while working here, becoming a member of the brand moment team for new store sets, and also taking a lead sales support role. After graduation, I interviewed for a full time role as an assistant manager, but did not get an offer.

Cons

As in all customer service roles, the customers can be very mean, cranky, negative, and unappreciative.

Viewing 1423 - 1425 of 1,629 Reviews

Glassdoor has 1,686 Talbots reviews submitted anonymously by Talbots employees. Read employee reviews and ratings on Glassdoor to decide if Talbots is right for you.