Talbots Supporting Sales Associate reviews

4.0

99% would recommend to a friend

(24 total reviews)
avatar

Lizanne Kindler

40% approve of CEO

1% positive business outlook

Supporting Sales Associate employees have rated Talbots with 4.0 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Supporting Sales Associate professionals have a good working experience there. Talbots is rated in line with the average (within 1 standard deviation) by Supporting Sales Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

24 reviews
2.0
Sep 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible when it comes to calling out. Helps build your customer service skills.

Cons

Working at this store i a lot of issues. First off they do not pay me enough for the amount of work I do. They except you to work the register. Answer phones .process directs. Be full attentive with each customer. Be a security guard warding of shoplifting. Clean all at the same time while the managers hide in the back office practicing using pretty fonts on word. Also the customers also make it unpleasurable. Most people that come in are snobby rude messy and treat you like a servant. I have worked 3 other retail jobs and have never experienced do much dysfunction. Also certain manager don't keep their word and say very disrespectful and unprofessional things to their employees. Also I have a problem with them change the schedule that they have posted without telling us because employees have lives outside of their walls it makes it harder to plan anything. Also they either put too many people on or they put far too few should have been trained to manage a schedule. however this is what I deal with at my location I don't know anything about other locations

2.0
Sep 2, 2015

Stay Away

Recommend
CEO approval
Business Outlook

Pros

Co-workers are nice, discount is ok

Cons

Pay Hours Pressure to sell store CC I have no idea what is going on with this company, but hours are being cut left and right. I've been here for a little under a year, I used to have around 20-22 hours now I am cut down to 10 hours a week if I'm lucky. Apparently it keeps coming down from the "higher ups" that we have to keep cutting. They started a Clienteling Program, but if you opt out you are considered "support" and get less hours. I was prepared for that, but when they started slashing even more because of overspending on payroll I was shocked. We are losing associates left and right because they cannot get by on the hours, even if they have a 2nd part-time job. I don't know how they expect to run a store on only managers and a few client specialists. They are losing good people, but alas, it's about the money and always will be.

4.0
Jul 23, 2014

Nice place to work

Recommend
CEO approval
Business Outlook

Pros

Pleasant environment. The stores are very nice and usually located in nice surroundings. The employee discount is generous. They offer flexible hours so employees are able to attend school, or simply spend more time with their families.

Cons

The hourly wages are low and they don't offer commission. There is constant pressure to push their credit card, and no monetary incentive to do so.

Viewing 13 - 15 of 24 Reviews

Glassdoor has 1,686 Talbots reviews submitted anonymously by Talbots employees. Read employee reviews and ratings on Glassdoor to decide if Talbots is right for you.