Talkdesk reviews

3.3

55% would recommend to a friend

(957 total reviews)
avatar

Tiago Paiva

48% approve of CEO

50% positive business outlook

Talkdesk has an employee rating of 3.3 out of 5 stars, based on 957 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Talkdesk employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

957 reviews
2.0
Apr 19, 2025

Ambitious with ever changing direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

CcaaS product is decent Good pay + benefits AI team is smart

Cons

Constantly changing leadership Ucaas offering not good Constant layoffs/letting ppl go Product development slow compared to market changes

1.0
Apr 16, 2025

Poor culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team culture is the only benefit

Cons

High executive & leadership turnover & scrutiny from the top. No investment in ICs. Lack of psychological safety. Opposite of customer first mentality.

Viewing 43 - 45 of 957 Reviews

Glassdoor has 1,027 Talkdesk reviews submitted anonymously by Talkdesk employees. Read employee reviews and ratings on Glassdoor to decide if Talkdesk is right for you.