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Talkdesk

Engaged Employer

Talkdesk reviews

3.3

55% would recommend to a friend

(957 total reviews)
avatar

Tiago Paiva

48% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.4

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Talkdesk has an employee rating of 3.3 out of 5 stars, based on 957 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Talkdesk employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

957 reviews
3.0
May 30, 2025

Management is amazing

Sales
Recommend
CEO approval
Business Outlook

Pros

Amazing support from direct managers

Cons

C Suite leadership is constantly changing and very disjointed Lack of vision Pay could be better

1.0
May 27, 2025

Pathetic Interviewing & Executive

Enterprise account executive
Recommend
CEO approval
Business Outlook

Pros

The market has a need and the solutions target to solve that need. They have existing customer base that reps can support and expand. They have "artificial intelligence" to stay competitive.

Cons

Frankly, the culture is toxic and the execution is pathetic. Constant changes that limit reps ability to focus on market growth. Non-trustworthy leaders and the interview process is a joke. They waste your time, require your references to spend over 30 minutes providing a review, then don't respect candidates by not communicating where they are in the process. Took me over 5 months to get to an offer. Would never send the offer they verbally mentioned. Then by the time you accept it, the offer changes. It was consistent low-balling, mis-direction, unethical approaches. Will set up follow ups with you, then just not show up to the call - claiming "we are just so busy". Steer very clear from this organization. You will never achieve your goals here and are making massive employment cuts to "increase value" reducing cost of sales.

Viewing 40 - 42 of 957 Reviews
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Glassdoor has 1,027 Talkdesk reviews submitted anonymously by Talkdesk employees. Read employee reviews and ratings on Glassdoor to decide if Talkdesk is right for you.