* Dangerously unstable business model: Nearly 80% of revenue is tied to a single client (AMEX), which is severely understaffed and at risk of attrition. The strategy has always been to expand into other business units but AMEX just borrows hours from their one annual retainer and that stakeholders work suffers. Largest client, smallest team assigned to service them.
* Massive layoffs: The company has shrunk from over 75 employees to fewer than 15 in just a few years, due to consistent client losses and an inability to generate new business. When someone leaves or there is a RIF the responsibilities and workload are absorbed by whoever is left.
* Toxic leadership culture: One leader responsible for growth is known for sabotaging colleagues internally. Push back or question their approach, and your role becomes vulnerable. Incredibly smart narcissist who isn’t capable of being a leader and refused to have a team report to him, but tries to dictate everyone’s behavior.
* Gaslighting from the top: Executive leadership routinely misleads the team with empty promises of growth, stability, or opportunity. The reality is rarely aligned with the narrative.
* Fake culture: What’s presented as a values-driven, inclusive company is largely a facade. Internal politics and cliques dominate decision-making.
* Severance is insulting: Laid off employees—including executives—are given minimal, often delayed severance.
* CEO lacks accountability: While the business flounders, the CEO continues to take lavish vacations and gaslight team about success.
