Target Customer Service Associate reviews

3.4

62% would recommend to a friend

(177 total reviews)
avatar

Michael Fiddelke

Not enough data to show CEO approval

54% positive business outlook

Customer Service Associate employees have rated Target with 3.4 out of 5 stars, based on 177 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. Target is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

177 reviews
3.0
Oct 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Easy job, good people to work with, fair hours, willing to work with school schedule

Cons

Understaffed, poor management, very little communication

3.0
Oct 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent pay, good employee discount. Had a few days out of the month where they would by you food and give other incentives.

Cons

Random hours, will not work around your special requests. Got hired a few weeks before I found out I was pregnant and worked there during my first and second trimester of pregnancy. They kept putting me on morning shift even I after I kept telling them I had bad morning sickness which would often cause me to call out. I requested to go on an afternoon/evening shift but they refused. They complained that I went to the bathroom too much and would not allow me to have water unless I was on a break (most shifts I didn't even get one because they would only schedule in 4 hour blocks). They would leave me by myself at the service desk where I had to do In store and drive up pick up orders by myself. Alot of those orders had heavy items such as large dog food bags, cat litter, furniture etc. they expected me to pick up by myself without help. They used all of this against me to fire me for poor performance, but it could've been avoided if they would have better accommodations.

5.0
Oct 10, 2021

Great company

Recommend
CEO approval
Business Outlook

Pros

Company culture; friendly and inclusive management Great first job and job for someone who wants to keep busy in retirement Friendly colleagues; positives attitudes

Cons

Nothing I can think of

Viewing 94 - 96 of 177 Reviews

Glassdoor has 98,217 Target reviews submitted anonymously by Target employees. Read employee reviews and ratings on Glassdoor to decide if Target is right for you.