Target Customer Service Associate reviews

3.4

62% would recommend to a friend

(177 total reviews)
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Michael Fiddelke

Not enough data to show CEO approval

54% positive business outlook

Customer Service Associate employees have rated Target with 3.4 out of 5 stars, based on 177 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. Target is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

177 reviews
4.0
Jul 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Flexible hours , growing pay, diverse work staff , many departments to work in, holiday pay is really good

Cons

Sometimes understaffed , management needs to be better overall, customers are really demanding , management needs more clarity with instructions

2.0
Jul 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Target is a good, decent company, overall. They offer a great PTO package, insurance, dental, and in-store giveaways. It can be a fun place to work.

Cons

In 4 years, I have seen a moderate turnover rate in management, and a higher one in workers. There is a pronounced hierarchy that is obvious when you work in the store. Workers are at the lowest rung. And management enforces this uncomfortable feeling. They only speak to you when there's something they want you to do. There are advancement opportunities, but they are rare. It's a very clique-ish atmophere. So, If you are a genuine person, and want to advance, this might not be a good fit for you.

Viewing 103 - 105 of 177 Reviews

Glassdoor has 98,225 Target reviews submitted anonymously by Target employees. Read employee reviews and ratings on Glassdoor to decide if Target is right for you.