Target Customer Service reviews

3.3

40% would recommend to a friend

(341 total reviews)
avatar

Michael Fiddelke

Not enough data to show CEO approval

32% positive business outlook

Customer Service employees have rated Target with 3.3 out of 5 stars, based on 341 company reviews on Glassdoor. This indicates that most Customer Service professionals have a good working experience there. Target is rated in line with the average (within 1 standard deviation) by Customer Service professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

341 reviews
1.0
Jul 7, 2025

It's Alright

Recommend
CEO approval
Business Outlook

Pros

Hours are good especially during holidays

Cons

The store director for this location was terrible.

3.0
Jun 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Was provided many hour opportunities

Cons

Training was not intentional and managers would get annoyed if I didn’t know how to do something that they didn’t train me on

4.0
May 6, 2025

Flexible Scheduling

Recommend
CEO approval
Business Outlook

Pros

Target fosters a collaborative atmosphere. Coworkers are generally friendly and management is approachable, making it easier to communicate concerns or ask for help.

Cons

Like many retail positions, daily responsibilities can become repetitive over time, especially for those seeking more variety in their role.

Viewing 19 - 21 of 341 Reviews

Glassdoor has 98,233 Target reviews submitted anonymously by Target employees. Read employee reviews and ratings on Glassdoor to decide if Target is right for you.