TaskUs Business Integrity - Digital Content Moderator reviews

2.0

24% would recommend to a friend

(2 total reviews)
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Bryce Maddock

24% approve of CEO

24% positive business outlook

Reviews by job title

2 reviews
1.0
Feb 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is nice and its easy work usually

Cons

Violates FMLA paperwork Operations ignores your emails even if they ask you to email them

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TaskUs Response
5y
We appreciate you for taking the time to give us feedback. We encourage our employees to raise these concerns to further improve our work environment. Hey, I’m really sorry to hear about your experience with Us. I’d love to learn a bit more. If you are up for a conversation please email me at bryce at taskus dot com. -Bryce
5.0
Aug 29, 2018
Recommend
CEO approval
Business Outlook

Pros

I do love this company and the people. I honestly feel that they do promote from within. I feel that there is a positive attitude for the most part. I enjoy the OM's and the TL's (most of them). I love that they recognize work and family balance and that they really do want us happy. Between the things they provide such as: Free coffee Oatmeal Popcorn Bread Peantu butter Jelly Honey Different kinds of teas Ice machines Filtered water Free game area with consoles Bean bags Pool table Ping pong table And othes! Gym Meditation room They are adding in yoga and tai chi And other things! I'm really excited 💙 Hopefully one day I'll be able to move up too. I adore reception and see how hard they work. I try to help out when I can. I also do cleanup inside and outside where the smoking area Is. They are adults though and they should clean up after themselves and not like it's someone else's job. Like I said I love this place and I love my job! I don't want to ever lose it! I want to improve and move up.

Cons

They really Don't recognize holidays I feel some of the TL's don't know much to be honest and some of them act as though you are bothering you. Some are cold towards the teammates I think some of the teammates need attitude adjustments and watch how they treat others. I think providing us with more taskUS merchandise would be nice. Many of us have asked formonths with no resolution. I do wish we got paid a bit more. Considering we don't really see our families other than in passing and that surely is difficult and can be depressing. They offer wellness, but some are scheduled on the weekends so that defeats the purpose and many of us really could use some help. Oh and the parking needs a lot of help. That part is dreadful. Some that are not in their 20's end up walking quite a distance. It's texas and its hot. Winter won't be much better. (The Matrix)

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TaskUs Response
7y
Thanks for taking the time to share your feedback; we always strive for excellence so hearing what is and isn't working is greatly appreciated! In addition to the perks and benefits we offer, we strive to provide competitive compensation and 12 vacations and 12 sick leaves per year for our frontline teammates (roughly 5 weeks paid time off). We set very high standards for all our employees, especially TLs and Teammates, which is why we take the feedback we receive from our quarterly eSAT reviews very seriously. If you feel that your recommendations haven't been heard by management, I'd love to learn more about your experience. Can you email me at bryce@taskus.com? - Bryce

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