TeamLogic IT reviews

3.6

50% would recommend to a friend

(180 total reviews)
avatar

Don F. Lowe

74% approve of CEO

54% positive business outlook

TeamLogic IT has an employee rating of 3.6 out of 5 stars, based on 180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TeamLogic IT employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

180 reviews
3.0
May 28, 2020

Solid MSP, high degree of turnover

Recommend
CEO approval
Business Outlook

Pros

The organization is fairly process-driven and provides solid guidance for their franchisees. You can leverage their community to get ideas and assistance. Being able to send local TeamLogic staff to client sites in other states gives franchisees a national presence.

Cons

Raises seem to be difficult to get. Some franchises are less tech savvy than others. There seems to be a lot of turnover within some franchises.

5.0
Dec 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Incredible corporate culture Personable and welcoming coworkers All employees are supported and encouraged in personal development Great benefits package Caring and accessible management staff This is not a standard robotic call center role. You will be challenged each day to solve new problems, and there is always a help just a few feet away.

Cons

Could use more hands - high customer to technician volume

avatar
TeamLogic IT Response
6y
Much appreciated! IT takes a Team.
5.0
Dec 20, 2019

Home Sweet Home!

Recommend
CEO approval
Business Outlook

Pros

• Caring & understanding management - if you run into critical personal issues that impact your ability to regularly perform your duties, they'll work with you • Accomplished & respected leaders - the entire management team boasts incredibly successful career backgrounds • Nearly unlimited growth opportunity - within three months of employment, indications and a roadmap for advancement have been provided • Impeccable team culture & a collective of like-minded team members - management does an incredible job at vetting prospective team members, and placing their ability to assimilate to the environment above any job-specific value they may bring to the table • Above average compensation • Tremendous employee reinforcement - management will do whatever they can to assist you with advancing your career • Incredible reinforcement from teammates - everyone on this team wants the person to their left to succeed • 100% transparency from management

Cons

• Delegation of responsibility can be somewhat unclear and hectic • Learning curve for new engineers, especially those unfamiliar with the MSP world can be somewhat daunting, however this is offset heavily by the team's strong willingness to help each other

avatar
TeamLogic IT Response
6y
Much appreciated! IT takes a Team.
Viewing 103 - 105 of 180 Reviews

Glassdoor has 186 TeamLogic IT reviews submitted anonymously by TeamLogic IT employees. Read employee reviews and ratings on Glassdoor to decide if TeamLogic IT is right for you.