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Tech Data

Now known as TD SYNNEX

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Tech Data Sales Support Representative reviews

4.0

99% would recommend to a friend

(7 total reviews)
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Rich Hume

100% approve of CEO

2% positive business outlook

Reviews by job title

7 reviews
3.0
Jul 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Great friends were made. Insurance was decent. My time here will always be remembered.

Cons

Management and large changes were made within the sales department which did not go over well and people started dropping like flies. Always a sense of "who is next". Doesnt make for a positive work environment.

2.0
Jan 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Free stuff Great people Management (in my experience) supports their employees

Cons

So many: SSRs aren't considered to be sales people so they get no cut of their team's commision. For example: SSRs are expected to place the majorty of their team's orders but it makes no difference in their pay if they spend half a day placing a million dollar order or place 20 easy orders. On top of that, a lot can go wrong that isn't your fault but everyone will point their fingers. The order placement system is complicated to say the least and you have to remember a million different specifics depending on what vendor you're placing the order for. Orders also have to touch many departments to be released. If you don't follow up with logistics because they didn't release the order, it's your fault again that the customer didn't recieve their product. At the end of the day a customer isn't happy if they don't recieve their order so you have to play every single role and other departments aren't held to the same responsibility as you are. Because of that there is a lot of pressure on SSRs to place orders correctly, fix issues, and do everything else for their team's very spoiled and demanding customers. And for all of that pressure you get paid 13 an hour. Your day will be spent drowning in emails, calls, figuring out why the system is glitching, and waiting on Vendors to explain why they delayed shipment for the third time so your angry customer will stop calling.

Viewing 4 - 6 of 7 Reviews

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