Pros
Free stuff Great people Management (in my experience) supports their employees
Cons
So many: SSRs aren't considered to be sales people so they get no cut of their team's commision. For example: SSRs are expected to place the majorty of their team's orders but it makes no difference in their pay if they spend half a day placing a million dollar order or place 20 easy orders. On top of that, a lot can go wrong that isn't your fault but everyone will point their fingers. The order placement system is complicated to say the least and you have to remember a million different specifics depending on what vendor you're placing the order for. Orders also have to touch many departments to be released. If you don't follow up with logistics because they didn't release the order, it's your fault again that the customer didn't recieve their product. At the end of the day a customer isn't happy if they don't recieve their order so you have to play every single role and other departments aren't held to the same responsibility as you are. Because of that there is a lot of pressure on SSRs to place orders correctly, fix issues, and do everything else for their team's very spoiled and demanding customers. And for all of that pressure you get paid 13 an hour. Your day will be spent drowning in emails, calls, figuring out why the system is glitching, and waiting on Vendors to explain why they delayed shipment for the third time so your angry customer will stop calling.