Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TechSoup

      Is this your company?

      TechSoup reviews

      3.0

      31% would recommend to a friend

      (140 total reviews)

      Rebecca Masisak

      25% approve of CEO

      32% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      3.3

      Diversity & inclusion

      3.0

      Culture & values

      2.3

      Career opportunities

      2.2

      Senior management

      2.2

      Compensation and benefits

      TechSoup has an employee rating of 3.0 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TechSoup employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      140 reviews
      3.0
      Apr 13, 2018

      Revolving door community

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Nice and welcoming office space

      Cons

      - Lack of growth and support from managers leads to lots of turnover, with a department full of temps that creates a feeling of disposability.

      avatar
      TechSoup Response
      8y
      Thank you for your feedback. TechSoup’s customer service department offers a welcoming, warm, and cohesive environment. While TechSoup values temporary, short and long-term employees, there are occasions when it’s necessary to bring in new staff members with skills that don’t currently exist in our organization. On those occasions, we leverage this expertise to help upgrade and enhance the skills of existing staff to prepare them for advancement. We are committed to making TechSoup a positive, fulfilling place to work!
      5.0
      Oct 13, 2015

      Nonprofit Innovator

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      TechSoup has the benefits of a very comfortable and flexible work environment paired with employees who truly believe in the work they are doing. Everyone has a depth of knowledge that is incredible in this sector, and they are a pleasure to work with. More than that, it is a place where you can gain an exceptional diversity of experience in a short amount of time while still making an impact on the lives of others.

      Cons

      The con is that there is always too much to be done. Everyone is spread thin all the time, and it is very easy to burn out. This is true of nonprofits in general, but I think TechSoup suffers from its desire to be EVERYTHING and do EVERYTHING all at once. It allows the organization to have tremendous impact, but hurts the employees and eventually the organization suffers in the end.

      5.0
      Sep 10, 2015

      Awesome Org Adapting for the Future

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      I truly don't recognize the organization that is being described by some of the posts here. TechSoup does some really amazing and interesting things, and we are in the middle of transforming our technology and processes to modernize and better serve the civil society globally. This is a place where you work hard and can have the opportunity to do great things. I don't think there is a better place to work at the intersection between technology and global social change. The CEO is also great - she's very very smart and knows what she's doing and has done an amazing job balancing some of the very political issues we've had to navigate with different partners and donors.

      Cons

      Like every organization or business, there are people here who need to move on or are just not right for the job. The organization is trying to move some of those people out (and I have a feeling those are the ones who are being grumpy on this site). It is hard to understand sometimes why certain decisions are made about org direction or new projects, but there are also a lot of people around here who think they need to be informed or consulted and frankly they just don't. This is not a typical nonprofit where everyone gets to weigh in on decisions - we're run more like a for-profit corporation from that perspective where executives make decisions based on information and advice provided to them.

      Viewing 46 - 48 of 140 Reviews
      Related searches: TechSoup jobs | TechSoup salaries | TechSoup benefits | TechSoup interviews
      ReviewsTechSoup reviews

      Glassdoor has 169 TechSoup reviews submitted anonymously by TechSoup employees. Read employee reviews and ratings on Glassdoor to decide if TechSoup is right for you.